Terms of Service

Welcome to Shynel.

By accessing our website and placing an order, you agree to the terms mentioned below. Please read them carefully before making a purchase.

Products & Information

We make every effort to display our products as accurately as possible.

However:

  • Slight color variations may occur due to lighting or screen settings
  • Minor differences in design or finish may occur between batches

These are natural and not considered defects.

Pricing & Payments

  • All prices are listed in INR (₹)
  • Prices may change without prior notice
  • Payments must be completed at checkout for prepaid orders

We reserve the right to cancel orders in case of pricing or technical errors.

Orders & Acceptance

  • Once an order is placed, you will receive an order confirmation
  • We reserve the right to accept or cancel any order if necessary

Orders may be cancelled due to:

  • Product unavailability
  • Incorrect customer details
  • Suspicious or fraudulent activity

Shipping & Delivery

  • Orders are processed within 1 business day
  • Delivery timelines are typically 3–7 business days

For full details, please refer to our Shipping & Delivery page.

Returns & Replacement

  • We do not offer returns or refunds
  • Replacement is provided only for valid issues

Conditions include:

  • Issue must be reported within 24 hours of delivery
  • A clear unboxing video is mandatory

For complete details, refer to our Return & Replacement Policy.

Unboxing Requirement

Customers are required to record an unboxing video while opening the package.

This is necessary to:

  • Verify claims
  • Process replacement requests

Requests without valid proof may not be accepted.

Prohibited Use

You agree not to:

  • Misuse the website
  • Provide false or misleading information
  • Attempt fraudulent transactions
  • Copy or misuse our brand content

Intellectual Property

All website content, including:

  • Images
  • Text
  • Logo
  • Designs

belongs to Shynel and cannot be used without permission.

Limitation of Liability

Shynel is not liable for:

  • Delays caused by courier partners
  • Minor product variations
  • Improper use or handling of products

Changes to Terms

We may update these Terms of Service at any time.

Any changes will be reflected on this page.

Contact Us

For any questions regarding these terms: