Privacy Policy

At Shynel, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website.

Information We Collect

When you place an order or interact with our website, we may collect:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via payment providers)

We only collect information necessary to process your order smoothly.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Provide order updates and tracking
  • Respond to your queries and support requests
  • Improve our website and customer experience

We do not sell or misuse your personal data.

Payment Security

All payments are processed through secure and trusted payment gateways.

We do not store sensitive payment details such as:

  • Card numbers
  • CVV
  • Banking credentials

Order Communication

By placing an order, you agree to receive:

  • Order confirmations
  • Shipping updates
  • Delivery notifications

These are necessary for order fulfillment.

Marketing Communication

We may occasionally send:

  • Offers and promotions
  • New product updates

You can opt out of these communications at any time.

Data Protection

We take appropriate measures to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss or theft

Your data is handled responsibly and securely.

Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Understand website usage
  • Optimize performance

You can manage cookie settings in your browser.

Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page.

Contact Us

If you have any questions about this policy, you can contact us: